Holiday working hours

fireworks-japan

Please be note, our usual working hours have changed:

  • Monday 29th December [WORKING]
  • Tuesday 30th December [WORKING]
  • Wednesday 31st December 2014 through to Sunday 4th January 2015 [HOLIDAYS]
  • Monday 5th January 2015 onwards [WORKING]

Have a happy and safe holidays!

Brand new website is here

Our web programmers have been busy. Just last week we have migrated our website to a new hosting provider and this week we are launching our brand new website. The website has been totally redone from scratch giving programmers to do more *cool* things rather than fixing old bugs.

This new website is even friendlier than before to mobile device as our lifestyle changed so much and we are always on the go. It’s more user friendly, very fast and easier to use. We hope you enjoy the change!

Coupon time! Use ‘newww’ at the checkout to receive 20% off any product 🙂

Our website is now faster!

Servers Australia logo

We have recently migrated our website to a new hosting provider Servers Australia. They claim to have the fastest dedicated servers in Australia and we certainly feel it is true. Our website is now working faster than ever!

Thank you Servers Australia!

Australia Post vs Fastway Couriers

Fastway logo

Due to extremely slow parcel deliveries by Australia Post and Australia Express Post we are considering to team up with a courier company. After having talks with some courier companies we have decided to give Fastway Couriers a try. They promise to deliver on the same day to Gold Coast and Brisbane areas, 2 days to Sydney and 3 days to Melbourne / Adelaide areas.

We hope this will work out a lot better than what our current arrangement.

Australia Express Post shipping

Australia Post Express satchel

We are happy to announce that from now on all orders will be sent out via Australia Express Post service. Australia Post advertises this service as “Next business day delivery within Australia” and we certainly hope so.

The change was prompted by a recent order delivery to Perth taking exactly 1 week!! We have taken these precautionary measures so this should never repeat again in future.

Best of all, we won’t charge you for it, postage upgrade is all on us.

Website outage

Hello everyone,

Our website has experienced a 2h 25m outage due to technical issues on our hosting provider side. As of 2014-03-06 11:22:39 our website came back to full operation.

Kind regards and have a wonderful day!

Contact Us form is now working

Hello everybody,

We are happy to let you all know that our Contact Us page is not working as expected. Should you have any questions for us please use the form or our email address sales [at] airspencer.com.au.

Have a great weekend!

Online Ordering Now Fixed

Hello everybody

Our web developers have fixed the issue with the online ordering process yesterday. We have now utilised PayPal Express method to make the checkout process faster and easier for you.

There is still seems to be an issue with the Contact Us form – our web developers are looking at it now. We will let you know when it’s fixed.

Kind regards, Elena.

Online Ordering Broken

Hello everybody

Due to technical difficulties with our new website, the online ordering process seems to be broken. Our web developers are onto it and should have issues fixed very soon.

Again, apologies for the inconvenience.

Welcome to our new website

We’ve been busy working on our new website and now it’s finally live! We trust you’ll find this website a huge upgrade from the previous one and will enjoy coming back to it.

Some of the core functionality features:

  • New hosting provider based in Australia
  • Customer area where you can check on the progress of your new order as well as past orders
  • Fast loading and easy to read webpages
  • Smart site-wide search functionality

As always, we are happy to hear your comments and suggestions. Post a comment below or use the Contact Us page.

AIR SPENCER Australia Team.